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Privacy Policy

Privacy Policy for Monarch Child & Family Therapy

Effective Date: June 2023

This Privacy Policy describes how Monarch Child & Family Therapy (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal information provided by users (“you” or “your”) of the website www.monarchfamilytherapy.ca (“Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information

1.1 Information You Provide: We may collect personal information that you voluntarily provide to us when you interact with our Website, such as when you fill out contact forms, request appointments, subscribe to newsletters, or communicate with us through email. The types of personal information we may collect include, but are not limited to:

– Name
– Email address
– Phone number
– Address
– Demographic information
– Health-related information

1.2 Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage patterns, including but not limited to your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected using various technologies such as cookies, web beacons, and similar tracking technologies.

2. Use of Personal Information

2.1 We may use the personal information collected for the following purposes:

– To respond to your inquiries and provide you with the requested information or services.
– To schedule and manage appointments.
– To send you newsletters, updates, or other promotional materials with your consent.
– To improve our Website, services, and customer experience.
– To analyze trends, track usage patterns, and gather demographic information for internal purposes.
– To comply with applicable laws, regulations, or legal processes.
– To protect our rights, privacy, safety, or property, and that of our users and the public.
– To enforce our terms of service or other agreements.

3. Disclosure of Personal Information

3.1 We may disclose your personal information to third parties under the following circumstances:

– With your consent or at your direction.
– To our employees, contractors, and service providers who need the information to perform services on our behalf.
– To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
– To protect our rights, privacy, safety, or property, and that of our users and the public.
– In connection with a merger, acquisition, or sale of all or a portion of our business, provided that the recipient agrees to safeguard the personal information in a manner consistent with this Privacy Policy.

4. Security of Personal Information

4.1 We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

5.1 Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children’s Privacy

6.1 Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to remove the information from our records.

7. Your Rights and Choices

7.1 You have the right to access, correct, update, or delete your personal information, subject to applicable laws. If you would like to exercise any of these rights, please contact us using the information provided below.

8. Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the effective date.

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

Monarch Child & Family Therapy
Address: 204-3657 Roblin Blvd, Winnipeg MB, R3R 0E2
Email: andrea@monarchfamilytherapy.ca
Phone: 204-218-3061

By using our Website or providing us with your personal information, you signify your consent to the terms of this Privacy Policy.

Last updated: June 26, 2023